Use and Collection Information
Pratt London collects information from visitors who type in their information, interact with our website and make purchases with us. For example, when you register with us and place an order, we may collect your name, billing address, email address, telephone number and credit card details. This information is used to provide the products you have requested, to process and ship the order, send a confirmation email and provide customer service.
Like many websites, we use “cookies”, which help us understand how you use the website. So we can tailor it to be more user-friendly when you come back next time. For more details about how we use them, please check our “Cookies Policy” for further information.
Share of Information
For fulfilling your request and orders from us, we may engage with trusted third-party companies in operating our business together. These third parties include but are not limited to payment and authorisation service, data protection services and delivery services.
The security of our website and the information you provided is very important to us. Pratt London makes every effort to provide high-level fraud protection and maintain customer confidentiality when collecting and using this information.
As is the case with all computer networks linked to the internet, we cannot make absolute guarantees over the security of the information you provide over the internet. Occasionally, some confidential information needs to be provided to confirm your order, such as proof of ID or billing address. If we need any information of this nature we may contact you by telephone or email.
Cookies are small text files that are stored on your computer when you visit websites. Cookies cannot harm your computer and do not contain any personal or private information.
Some of the cookies are the essential for us to provide you excellent service such as remember what’s in your shopping basket. Other cookies would also be used to find out how you reach us and how we can tailor your personal user experience, by providing accurate marketing communications.
We collect information about your use of our online services using cookies. Cookies are very small files that are sent by us to your computer or other device which we can access when you visit our site in future. Cookies help us remember who you are and other information about your visits.
The following are a list of the cookies that are in use on the Pratt London Limited website. You may choose to opt out of cookies if you prefer.
|_session_id,||Allows Shopify to store information about your session (referrer, landing page, etc.)||Unique Token||Sessional|
|_shopify_visit||Used by our website provider's internal statistics tracker to record the number of visits (82-86)||No Data Held||Persistent for 30 minutes from the last visit|
|_shopify_uniq||Counts the number of visits to a store by a single customer||No Data Held||Expires midnight (relative to the visitor) of the next day|
|cart||Stores information about the contents of your cart||Unique Token||Persistent for 2 weeks|
|-secure-session_id||Stores session information for the checkout process||Unique Token||Sessional|
|storefront_digest||If the shop has a password, this is used to determine if the current visitor has access||Unique Token||Indefinite|